‘Stale, ineffective, brief and superficial’ – words used by an Employment Appeal Tribunal in a recent decision to describe bullying and harassment training delivered to employees. As a result, the employer was not able to successfully argue they had taken ‘reasonable steps’ to prevent racial harassment.
Timing – the training had been delivered 14 months before the incidents in question and was therefore ‘stale’. Ensure that regular equality, diversity, and inclusion training and refreshers are in place.
Quality – in this case only one training slide referred to harassment which is ineffective in creating long-lasting impact – be clear on training aims and measures of success. Keep a record.
Delivery – equality, diversity, and inclusion training should be delivered ‘forcefully’ and thoroughly in order to have the desired long term impact on employees’ behaviour. Consider building in face-to-face training as well as online support for rounded and robust training.
We can support you to put in place a regular routine of equality, diversity and inclusion training tailored to your business. Our sessions are engaging, interactive and practical ensuring attendees can put their learning into action. Get in touch to find out what our sessions cover.