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Employee relations has entered a more complex, higher‑risk phase, shaped by legal reform, cultural change and rising ER case volumes shaped by AI. People teams can’t afford to stay reactive.

This whitepaper is a guide for UK organisations navigating the Employment Rights Act and building resilient ER operating models.

Proactive, data-driven employee relations, and an evolution to a manager-led model for managing ER matters, will transform HR from a reactive function, bogged down in tactical tasks, to a strategic driver of workforce experience and organisational resilience.

Five priorities that will shape people strategies
  1. Transforming the ER operating model in the AI era – Employee Relations as a Service
  2. Early employment process reform and proactive probation management
  3. Manager empowerment as a non-negotiable
  4. Navigating the politicised workplace
  5. A new approach to wellbeing and beating burnout

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