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Managing divisions

Posted on: June 3rd, 2020 by Ginny Hallam

It would be an understatement to say that racial tensions are running high in America. With such emotive issues, emotions may well bubble over, particularly when teams are stretched and tired.

It doesn’t matter that something was a joke, was taken out of context or was said with the best of intentions – if an employee takes offence, a harassment claim can be expensive to deal with on many levels.

Beyond that, strength of opinion can divide as well as cement employee relationships and can create friction that is difficult to manage well. It’s a good time to remind managers of:

  1. The training they’ve recently received around dignity and respect at work
  2. Where to find your equal opportunities policy, and to have a read
  3. How to spot bubbling issues and deal with them quickly and sensitively
  4. When to discuss issues with your HR/People team
  5. The fact they may express an understanding of the importance of the issues, but not to encourage disagreements or divisive opinion
  6. The fact they should think carefully before involving themselves in emotive discussions

If you don’t already have them in place, or are looking to review and update your equal opportunities and dignity and respect at work policies, our Intelligent Employment platform will be able to help. Find out more.


This update is accurate on the date it was sent (03 June 2020), but may be subject to change which may or may not be notified to you. This update is not to be taken as advice and you should seek advice if anything contained within affects you or your business.