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Encourage healthy conversations – manage sickness absence

Posted on: November 21st, 2019 by Ginny Hallam

On average, employees take 4.4 days’ sickness absence each year, at a cost of around £600 per employee (1) . What’s more, two in five say they’d fake it for another day off! (2)

Here are our suggestions on keeping your team happy and healthy.

Healthy conversation – every return from absence should be supported by a ‘welcome back’ meeting between the employee and manager. Our equivalent to a ‘return to work interview’ – it’s a positive, easy to handle discussion to record the absence, identify any support and check on sickness absence levels.

Hold managers accountable following training – it’s their job to ensure that their team are aware of their sickness absence levels, provide support where needed and follow up when the employee returns.

Timely triggers – help managers to track absence with a people system which fires an alert to them when absence needs dealing with formally (in accordance with your policy). Click here to find out about our system – Intelligent Employment Hub.

Keep in contact – agree when you’ll chat with the employee when they’re absent. Don’t be out of sight and mind.

Proactive steps – support employees with positive advice on how to take responsibility for their health and wellbeing including dietary advice, flu jabs and telephone support lines.

Time out – ensure that time off is quality time to relax. Encourage employees to switch off and avoid contacting them unless absolutely necessary.

A great policy – should set out clear markers as to what level of absence is unacceptable, when formal discussions will be held and when support will be offered. It should also set out that lying about being ill is a disciplinary issue.

Flexibility – being ‘sick’ isn’t always black and white. On odd occasions the offer of flexibility, whether an extra day off or working from home,can mean that an off-colour employee remains productive.

Pay – consider whether your sick pay appropriately balances support for employee’s sickness absence alongside encouraging their return.

We’ve created an engaging and interactive toolkit designed to support managers throughout the absence process (and more!). Click here if you’d like to know more!

Sources – (1) Office for National Statistics, (2) ComRes & BBC